Quote Desk
Send model family, flow, head, voltage, and media details for a pump selection or replacement review.
Contact
Use the contact paths below when you need help turning a model number, duty point, replacement issue, or parts request into a practical next step.
The fastest requests usually include the pump model, serial tag, nameplate photo, flow, head, voltage, media, and the reason for contact. If those details are incomplete, describe what is known and what changed at the site. A short field note is often enough to begin routing the request to selection, replacement, or parts review.
When the request involves a stopped pump, note whether the site can accept a close alternate, a parts-led repair, or a temporary substitute. When the request supports a planned job, include the approval stage and any documentation needed for purchasing. Clear context protects every downstream handoff.
Send model family, flow, head, voltage, and media details for a pump selection or replacement review.
Share part numbers, nameplate photos, seal references, impeller notes, or accessory requirements.
Monday to Friday, 8:00 AM to 5:00 PM local support time. Urgent MRO notes can be included in the message.
Send a request
A complete engineering packet is welcome, but a clear starting point is enough. Add the pump model, part number, duty condition, or field problem so Goulds can route the request.
For urgent MRO work, include the outage window, required ship-to region, and whether alternates are acceptable. For planned projects, include design conditions, preferred materials, and any control or accessory expectations. These details keep the first reply useful for purchasing and technical review.